Junior Business Development Associate

🚀 About HackerNoon

HackerNoon is where technologists read, write, and publish. With 4M+ monthly readers and 45k+ contributors, we’re building publishing software for the next generation of independent tech media. Think green, think weird, think big — and help us make the internet a little more human.

💻 The Role

You'll be the first line of support for 50,000+ tech contributors and our advertising customers. That means handling editorial questions, payment updates, and the occasional tantrum.

But this isn't just a support role. You're learning the foundation of how customer success actually works in media sales—where keeping customers matters more than closing them.

💥 If You Crush It in 12 Months

• Shadow proposal reviews
• Take on renewal outreach independently
• Move into a full Business Development Associate role
• Learn how media sales works (not SaaS playbooks—actual storytelling for tech companies)

🎯 Who We’re Looking For

• Fluent in English and comfortable with tech terminologies
• Emotionally intelligent — you’ll handle frustration with empathy
• Always polite, even under pressure
• Know when to ask for help
• Comfortable working async in a Slack-heavy remote team

🌟 Bonus Points If You

• Have prior customer-facing experiences
• Use AI as a tool, not a crutch
• Understand Slack etiquette (threads exist for a reason)

🎉 What You're Actually Getting

• 🌍 100% remote, flexible work hours
• 🟩 Small team = big impact
• 🎯 1:1 mentorship from HackerNoon's Business Development Manager
• 🗞️ Portfolio-building experience with a real tech publication
• 🚀 Clear growth path from support to business development
• 🎟️ Front-row access to how media sales works at scale